Delivery, explained
Last updated: September 2026
We ship nationwide across Thailand through reputed courier partners. Orders are dispatched from our office at One Pacific Place Building, Khlong Toei, Bangkok.
Orders above our free-shipping threshold ship free anywhere in Thailand. Smaller orders carry a flat courier charge — there are no hidden fees. Ask us for the current threshold and rate.
In-stock orders are packed and dispatched within 24–48 working hours. Delivery typically takes 1–3 working days within Bangkok, and 3–7 working days for the rest of Thailand. Remote areas may take a little longer.
As soon as your order ships, the courier tracking link is sent to your email. You can also call us at +66 98 634 0672 (Mon–Fri, 09:00–18:00 GMT+7) with your order reference.
COD is available on most products and locations. Where it isn't, please prepay by bank transfer or card — all payments are processed over secure, encrypted connections.
Couriers attempt delivery up to three times. If a parcel returns to us after failed attempts, we will contact you to re-ship or refund. Weather or courier disruptions can add time; we will always tell you proactively if your order is affected.